Queensview Medical Centre

Thornton Road, Northampton, England, NN2 6LS 35 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
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3rd May 2024


The queue on the phone quickly mounts up, and you don't offer inperson appointments. Maybe offer booking of appointments online, my daughters surgery has an online form you complete and she gets a reply with an appointment with the most appropriate clinician, with non urgent appointments being scheduled for a number of days in the future.

Suggested improvements
See above

Experience
Involvement
Cleanliness
Staff
Appointment
 
3rd May 2024


I rang hoping to get an Appointment for possible infection and was given an Appointment that day, so excellent service. Thankyou

Suggested improvements
Nothing more needed

Experience
Involvement
Cleanliness
Staff
Appointment
 
3rd May 2024


Compared to past medical centres I’ve encountered, Queensview does have a far more professional approach - staff seem genuinely involved with patients and waiting times are tiny

Suggested improvements
Open Saturday Sunday

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st May 2024


Zzzzz

Suggested improvements
Zzzzz

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st May 2024


You can keep your position in the queue and the surgery calls back, which is nice. Receptionist booked me in for a face to face appointment as needed and I always see the same doctor, who actually listens! I’ve been able to discuss all problems and get them all seen to. Very happy

Suggested improvements
A better system in place for booking appointments maybe?

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Queensview Medical Centre: http://iwgc.net/ecbrn